Shipping Policy
Worldwide Shipping
Field & North proudly ships to customers worldwide. Shipping availability may vary depending on local laws, carrier restrictions, or delivery limitations.
Order Processing
Orders are generally processed within 1–3 business days. During promotional periods, holidays, or periods of unusually high demand, processing times may be longer.
Shipping Times
Delivery estimates vary depending on destination and shipping method selected at checkout. Delivery estimates are not guaranteed.
Order Tracking
Once your order has shipped, you will receive tracking information via email. Tracking updates are provided by the shipping carrier.
Customs & Import Duties
International shipments may be subject to customs duties, taxes, VAT, or import fees imposed by your country. These charges are the customer's responsibility unless otherwise stated.
Incorrect Shipping Information
Customers are responsible for ensuring shipping information is accurate before completing an order. We are not responsible for delays or failed deliveries caused by incorrect addresses.
Carrier Delays
Delivery dates are estimates only. Field & North is not responsible for delays caused by customs inspections, weather events, transportation disruptions, carrier issues, or circumstances beyond our reasonable control.
Lost Packages
If your package appears lost, please contact us. We will work with the carrier to investigate and determine the appropriate resolution.
Refused Deliveries
If a shipment is refused or returned because delivery could not be completed, additional shipping or handling fees may be deducted from any applicable refund.
Contact
For shipping questions, contact hello@fieldandnorth.com.